Privacy Policy

Privacy Policy

Effective Date: 10/01/25

Last Updated: 10/01/25

1. Introduction

[Your Company Name] (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, store, and safeguard your personal information in connection with our website (the “Site”) and our SMS services (including those facilitated via Grasshopper). By opting in to receive SMS messages from us and/or using our Site, you consent to the practices described in this policy.

2. Information We Collect

When you subscribe to receive SMS messages, or use our Site, we may collect the following personal information:

Your name (if provided)

Your mobile phone number

Any information you provide in response to our SMS messages (for example, replies)

Message delivery and interaction data (timestamps, status of delivery, opt-out status)

Other information you provide via online forms, our Site, or when interacting with our services

3. How We Collect Information

We collect information in the following ways:

When you voluntarily provide your mobile phone number and consent to receive SMS messages from us (for example, via an online form, checkbox, or text-to-join keyword)

When you interact with SMS messages we send or reply to us

When you use or visit our Site, we may collect certain usage data, cookies, or tracking technologies (please refer to our general website privacy policy for details)

4. Purpose of Use

We use the collected information for the following purposes:

To send you SMS messages you’ve opted in for — which may include notifications, updates, alerts, marketing/promotional messages (if applicable), or other messages as described at the point of opt-in

To monitor delivery status, measure response/interaction metrics, and improve our SMS and communication services

To comply with legal or regulatory obligations, respond to legal requests, or protect our rights and interests

To manage our relationship with you, including administering your opt-in/opt-out preferences

5. Message Frequency and Rates

You may receive approximately [insert anticipated number, e.g., “2–4”] SMS messages per [time period, e.g., “month”]. Standard message and data rates may apply from your wireless provider.

Reply STOP, CANCEL, UNSUBSCRIBE, or another keyword to opt out of receiving future messages. After you opt out, we will no longer send you SMS messages (except for confirmation of your opt-out request).

6. Sharing and Disclosure of Information

We may share your mobile phone number and other information with third-party service providers who assist us in delivering our SMS programs (e.g., Grasshopper or other SMS platform providers). Those service providers are permitted to use your information only as necessary to provide the services to us.

We do not sell your mobile phone number or personal information to third parties for their marketing/promotional purposes.

7. Data Retention and Security

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights

You have the right to:

Access the information we hold about you

Correct or update your information

Delete your information or request that we cease using your information for certain purposes (subject to legal requirements)

Opt-out of receiving SMS messages from us (see section 5)

To exercise any of these rights, please get in touch with us at:

info@rounddoor.net

9. Children’s Privacy

Our SMS program and Site are not directed to children under the age of 13, and we do not knowingly collect mobile phone numbers or personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please get in touch with us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and provide notice as required by law. Your continued use of our Site or participation in our SMS program after the effective date of a policy revision means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brian Carlson - Berkshire Hathaway HomeServices Professional Realty

875 Yard St., Grandview Heights, OH 43212

brian@brianmovescolumbus.com

(614) 706 - 6336